Question:

The city recycling truck often fails to pickup our recycling, and leaves no notification for the reason it is not picked up. How can this be resolved, and is the city willing to refund the money we pay for recycling, when it doesn't get picked up?

Answer:

When a pick up is missed, either for trash or recycling, please call the Solid Waste Division (307-721-5214) or City Manager’s Office (307-721-5226) to notify us.  We will follow up and be sure the waste is timely removed.